National Certification Body of Jamaica
National Certification Body of Jamaica
Government of Jamaica
The period of suspension shall not exceed six months unless specifically authorized by the NCBJ. Failure to satisfy the conditions or to remedy the causes of suspension within the specified time period is grounds for initiating withdrawal of certification.
The certified client does not allow surveillance or recertification audits to be conducted at the required frequencies in keeping with the current issue of ISO/IEC 17021.
The certified client has voluntarily requested a suspension.
The certified client refuses to allow a witnessed audit by the NCBJ’s accreditation body
Failure of the certified client to conform to certification requirements
Ineffective correction and/or corrective action taken, or corrective action not implemented within a specified time period
Nonconformity with or failure to execute the Client Agreement
Improper use of the certificate of conformity or the NCBJ’s Marks of Conformity
The existence of a complaint or a number of complaints indicating the management system of the certified client is not being maintained
Failure to meet financial obligations to NCBJ
Falsification/misrepresentation of any nature
Process for Suspension of certification
A warning letter requiring rectification of the situation is sent by the NCBJ
The certified client may submit to the NCBJ documentation contesting or rebutting the recommendation for suspension or withdrawal
If the client has rectified the situation within Thirty (30) days after the letter has been sent no further action will be taken
However, if there is no response to the first warning letter, a second letter will be sent by the NCBJ informing the client of immediate suspension and their right to appeal.
The client will be given Fifteen (15) days in which to rectify the situation. If it has been corrected and the NCBJ accepts actions taken then suspended certification is restored.
If the situation is not corrected within the Thirty days (30) days allowed then the Certificate will be suspended. This notice will be placed on the NCBJ directory of certification, suspension and withdrawal status.
If the client makes an appeal for an extension of time to make the necessary corrections, the NCBJ may use discretion depending on the gravity of the situation.
Process for suspension of certification if the client fails to schedule surveillance or recertification audit
Once the client has passed twenty-five (25) days after the due date of scheduling a surveillance auditor has cancelled a scheduled audit within that timeframe.
The NCBJ will complete a “Failure to Schedule notice” and take the appropriate course of action. In addition, if the client has not scheduled because of an outstanding balance the same procedure will apply.
If the Client is twenty- five (25) days past the due date and conducts the audit within the 60 days limit no further action will be taken.
If on the other hand, the client is twenty- five (25) days past due and has cancelled (using the Client Request for Cancellation form) and wants to reschedule the audit beyond the 60 days limit a written request should be made to the NCBJ before the 60 days limit has elapsed.
If the client requests voluntary suspension of certification he/she shall submit that request in writing to the NCBJ.
NCBJ shall restore the suspended certification if the issue that has resulted in the suspension has been resolved. Failure to resolve the issues that have resulted in the suspension in a time established shall result in withdrawal or reduction of the scope of certification.
NOTE: In most cases, the suspension would not exceed six months
Any inconsistencies between the client’s process and the expectations in the relevant management system standard or another normative document would lead to a reduction in scope of certification. In the event that the Client notifies the NCBJ of a scope reduction then the NCBJ shall take the necessary steps to verify the reduction and modify/alter the relevant documentation.